Frequently Asked Questions
Do I need a referral to see a urologist?
It depends on your insurance plan. Many patients are referred by their primary care provider, but you may be able to schedule directly. Call us at 615-341-4227 and our team will help you confirm what your insurance requires.
What should I bring to my first urology appointment?
Please bring a photo ID, your insurance card, a list of all current medications (including supplements), and any relevant lab results or imaging. If you've had prior urological treatment elsewhere, bring those records as well. Arrive 15 minutes early to complete any paperwork.
What conditions does a urologist treat in women?
Urology care isn't just for men. Our team treats women for recurrent urinary tract infections, urinary incontinence, overactive bladder, kidney stones, and bladder or kidney cancer. If you're experiencing urinary symptoms that affect your daily life, we can help.
When should I get screened for prostate cancer?
Prostate cancer screening with a PSA test is generally recommended starting at age 50 for most men. African-American men or men with a family history of prostate cancer should consider starting at age 40. Talk to your provider about what's right for you.
What is Blue Light Cystoscopy, and do I need it?
Blue Light Cystoscopy (BLC® with Cysview®) is an advanced procedure that makes cancerous bladder cells glow under blue light, helping us detect tumors that traditional methods can miss. It is used for patients with known or suspected bladder cancer. Your provider will determine if it's appropriate for your situation.
What are symptoms of a kidney stone?
Kidney stones often cause sudden, severe pain in your back or side, pain that moves to the lower abdomen, nausea or vomiting, and painful or frequent urination. If you have severe pain, fever, or blood in your urine, seek care promptly.
What insurance plans does the Urology clinic accept?
We accept most major insurance plans, including Metro employee health plans. If you have questions about coverage, visit our Billing & Insurance page, call 615-341-4968, or check with your insurance provider before your visit.
How do I schedule or cancel an appointment?
Call 615-341-4227 to schedule, reschedule, or cancel your urology appointment. We ask for at least 24 hours' notice whenever possible.
How do I access my lab results or send a message to my provider?
You can sign up for our HealtheLife Patient Portal to view lab results, send messages to your care team, and manage your appointments.
When should I seek urgent or emergency care for a urological issue?
Call 911 or go to the Emergency Department if you experience: severe, sudden pain in your back, side, or groin; inability to urinate; significant blood in your urine; or high fever combined with urinary symptoms. For non-emergency concerns, call our clinic at 615-341-4227.
