Billing & Insurance
Billing and Insurance Overview
Nashville General Hospital is committed to providing compassionate, comprehensive health care to all — regardless of whether or not they have health insurance. At the same time, it’s important to remember that all patients still have some degree of financial responsibility for the care they receive.
We want you to clearly understand the charges attached to your visit or hospital stay. So we’re pleased to provide access to our “Charge Master,” an ongoing, living document that outlines the charges for various hospital services and procedures. This document outlines the most common procedures, and is updated periodically to reflect changes in the costs we incur in performing those services. The prices listed include a 40% discount for patients without insurance.
You can access the document here.
If you cannot find a specific charge or price, or have a question about a charge, please email your question to: Mark.Chase@nashvilleha.org.
Online Bill Pay
Nashville General Hospital makes it easy to pay your bill online — safely and securely.
Login to view your account information, make payments with credit, debit card or e-check, or make changes to your personal information. Enrolling is quick and easy, and your account information is stored securely. If you prefer not to enroll, you can still pay your bill online.
Nashville General Hospital accepts the following Insurance plans
|Payor Name||Insurance Name on Insurance Card|
|AETNA MEDICARE ADVANTAGE PPO||AETNA MEDICARE PPO|
|AMERIVANTAGE||AMERIVANTAGE CLASSIC (HMO)|
|BCBS PPO NETWORK S||BLUECROSS BLUESHIELD OF TENNESSEE|
|BLUECARE PLUS||BLUECARE TENNESSEE|
|BLUE CROSS PPO||BLUECROSS BLUESHIELD|
|BLUE CROSS METRO EMPLOYEE||BLUECROSS BLUESHIELD OF TENNESSEE|
|BCBS PPO NETWORK P||BLUECROSS BLUESHIELD OF TENNESSEE|
|BRIGHT HEALTH||BRIGHT HEALTH TRISTAR HEALTH|
|CIGNA PPO METRO EMPLOYEE||CIGNA|
|CIGNA MDHA METRO EMPLOYEE||CIGNA|
|CIGNA METRO BOARD OF EDUCATION||CIGNA|
|CIGNA PPO HIX||CIGNA TN EPO CONNECT|
|CIGNA PPO NES METRO||NES CIGNA PPO S|
|CONSOCIATE||DAVIDSON TRANSIT AUTHORITY|
|COVER TN||BLUECARE TENNESSEE COVERKIDS|
|HEALTHSPRING||CIGNA-HEALTHSPRING PREFERRED (HMO)|
|HUMANA||HUMANA GOLD PLUS (HMO)|
|HUMANA||HUMANA GOLD PLUS (HMO D-SNP)|
|HUMANA||HUMANA MEDICARE (EMPLOYER PPO)|
|MEDICARE||MEDICARE HEALTH INSURANCE|
|MEDICARE HMO||BLUECROSS BLUESHIELD OF TENNESSEE BLUEADVANTAGE|
|NGH RISK MANAGEMENT||none|
|OSCAR Insurance Company of Texas||OSCAR|
|TENNCARE||UNITED HEALTHCARE COMMUNITY PLAN|
|UNITED HEALTHCARE||UNITED HEALTHCARE|
|UNITED HEALTHCARE||AARP MEDICARE ADVANTAGE|
|UNITED HEALTHCARE||UNITED HEALTHCARE STUDENT RESOURCES|
|UNITED HEALTHCARE DUAL COMPLETE||UNITED HEALTHCARE DUAL COMPLETE (HMO D-SNP)|
|UNITED HEALTHCARE DUAL COMPLETE||United Healthcare Medicare|
Nashville General Hospital makes refilling your prescriptions quick and easy.
By logging in to our online refill portal, you can securely access your prescription history and statistics, and find tools to help you manage your medication regimen. You can also request refills without logging in by typing in the Rx number or scanning the barcode on your prescription.
Nashville General Hospital is committed to providing compassionate, comprehensive healthcare regardless of a patient’s ability to pay. The NGH charity program provides financial relief to Davidson County Residents who are unable to meet their financial obligations for eligible healthcare services provided at or authorized by Nashville General Hospital. Patients not qualifying for financial assistance will receive discounts on a sliding scale, and may be eligible for prompt pay and/or cash payment discounts.
Please call 615-341-4968 to schedule an appointment with a Financial Counselor today. For information about Nashville General Hospital’s eligibility guidelines for discounted and charity care, click here.
Metro Healthcare Incentive Program
The Metro Employee Healthcare Incentive Program allows Metro employees, dependents and pensioners who participate in the Metro Benefits plan access to high quality healthcare without incurring out-of-pocket expenses — such as CIGNA co-insurance or BlueCross/BlueShield copays and deductibles. (If Medicare is the pensioner’s employee’s or dependent’s primary insurance, Federal law prohibits use of the Metro Healthcare Incentive Program.)
Please click the document links below to learn more about the program.
If you have any questions about this program, please contact:
**If you were seen at NGH or MMC and have questions regarding your BC/BS or Cigna Explanation of Benefits (EOB) or if you received a bill in error, please call 615-341-4200 or email us at firstname.lastname@example.org.