Frequently Asked Questions
What conditions does a podiatrist treat?
A podiatrist — also called a Doctor of Podiatric Medicine (DPM) — specializes in diagnosing and treating conditions of the foot, ankle, and lower extremity. At NGH, our podiatric team treats everything from bunions, hammertoes, and ingrown toenails to fractures, diabetic wounds, and sports injuries. If it involves your foot or ankle, we can help.
Do I need a referral to see a foot and ankle specialist?
That depends on your insurance plan. Many patients can schedule directly, while others may need a referral from their primary care provider. If you're unsure, call us at (615) 341-4968 and our team can help you navigate the next step.
I have diabetes. How often should I see a podiatrist?
Every person with diabetes should see a podiatrist at least once a year for a routine foot exam and risk assessment. If you have a history of foot wounds, nerve damage, or poor circulation, more frequent visits — every three months — may be recommended. Early detection is one of the most important tools we have for preventing serious complications.
I have a wound on my foot that isn't healing. What should I do?
Please don't wait — contact us right away. Non-healing wounds, especially in patients with diabetes, need prompt attention. Call (615) 341-4968 to schedule an evaluation. Our team has multiple wound care options available, including advanced wound treatments and coordinated care with other specialists.
When should I consider surgery for a bunion or hammertoe?
Surgery is typically recommended when you have pain that limits your daily activities and conservative treatments — like wider shoes, orthotics, or padding — haven't provided relief. We don't recommend surgery for cosmetic reasons alone. Our surgeons will walk you through all your options and help you decide what's right for you.
What is minimally invasive bunion surgery?
Minimally invasive bunion surgery uses very small incisions — rather than a traditional open incision — to correct the bone deformity. This approach can mean less visible scarring and may be a good option for patients concerned about cosmetic outcomes. Ask your provider whether this technique is appropriate for your situation.
I think I have an ingrown toenail. When should I come in?
If you're having pain, can't comfortably wear shoes, notice redness, or see any signs of drainage or infection, come in as soon as possible. Ingrown toenails can often be treated with a simple in-office procedure. Don't let it progress to an infection — early treatment is easier and more comfortable.
Do you treat gout?
Yes. We can treat acute gout flares affecting the foot and ankle, including steroid injections and anti-inflammatory treatment to relieve pain quickly. For long-term gout management — including medication to control uric acid levels — your primary care physician or a rheumatologist is the right partner. We'll coordinate with your care team as needed.
What should I bring to my first appointment?
Please bring a photo ID, your insurance card, a list of current medications, and any relevant medical records or imaging (X-rays, MRI results, etc.). If you have diabetes, it's also helpful to bring recent lab results. Arriving 15 minutes early for your first visit will allow time to complete paperwork.
What insurance plans do you accept?
We accept most major insurance plans, including Metro employee health plans. For questions about your specific coverage, visit our Billing & Insurance page or call 615-341-4968 before your visit.
When should I go to the Emergency Department instead of scheduling an appointment?
Go to the Emergency Department or call 911 if you experience: a severe open wound or visible bone, signs of serious infection (spreading redness, fever, foul odor), sudden loss of sensation or circulation in your foot, or a traumatic injury with significant swelling or inability to bear weight. For all other concerns — pain, a wound that's slow to heal, a suspected bunion or ingrown nail — call us to schedule. Our team can often get you in quickly.
How do I cancel or reschedule an appointment?
Call 615-341-4968 as soon as possible if you need to change your appointment. We ask for at least 24 hours' notice when you can.