NGH COVID-19 HOSPITAL AND CLINIC PATIENT VISTOR POLICY
EFFECTIVE MARCH 24, 2020 To protect our patients, staff, and community, we have implemented further restrictions on visitation in our hospitals, emergency departments and outpatient clinics.
COVID-19 RESTRICTED VISITOR POLICY -- EFFECTIVE MARCH 24, 2020
To protect our patients, staff, and community, we have implemented further restrictions on visitation in our hospitals, emergency departments and outpatient clinics.
Thank you for your understanding during this challenging time. Be assured that our patients are getting exceptional care from our outstanding physicians, nurses, and staff in a way that protects their safety and that of others.
Effective Tuesday, March 24, 2020 at 8:00 a.m., all visitors are restricted from the hospital – including emergency and inpatient areas. Visitors who are currently staying will patients will be asked to leave beginning Tuesday, March 24 at 8:00 a.m.
Exceptions to this policy are as follows:
- OB patients may have one birthing partner or support person
- Pediatrics and Level 2 Nursery may have one parent or guardian
- Surgical patients may have one support person
- Infusion therapy patients may have one support person
- End-of-life circumstances
- Current patients who need access to The Food Pharmacy at NGH
- Patients who need access to Medical Records
- Any other exemptions will be considered on a case-by-case basis and must be approved by Chief Nursing Officer or designee.
All visitors must 16 years of age or older and will be screened for symptoms of illness.
To help with these new rules, the main front entrance to the hospital will be open 7:00a.m. until 5:00 p.m. daily. The Emergency Department walk-in entrance will remain open 24 hours a day, 7 days a week.
Patients will be asked to designate one person for the care team to communicate with and provide updates. We ask that family members and caregivers not call the unit unless it is an emergency.
Communicating with family and loved ones is an important part of recovery. Please consider alternate communication methods such as: FaceTime, Skype, Phone Calls or Texting.