Frequently Asked Questions
What is a hospitalist, and will I still see my own doctor?
A hospitalist is a doctor who focuses only on caring for patients while they are in the hospital. During your stay, the hospitalist team manages your care in place of your regular doctor. We keep your primary care doctor informed and coordinate your care so everyone stays on the same page.
Why is a different doctor seeing me this week?
Our hospitalists work in weekly rotations, so if your stay lasts more than a few days, a new hospitalist may take over your care. When that happens, the physicians review your chart together so nothing is missed. Your care plan, test results, and history stay with you. If you have questions during a handoff, ask any member of your care team and they will connect you with the hospitalist on service.
Who will follow up with me after I leave the hospital?
Before you go home, our team helps arrange your follow-up care. Our case managers and social workers can assist with scheduling appointments and connecting you to the right provider. If you don't have a primary care doctor, we'll help connect you with one. You'll leave with a clear plan for your next steps.
How will my primary care doctor know what happened during my stay?
When you're discharged, we prepare a detailed discharge summary that explains your diagnosis, any tests or procedures, medication changes, and recommended follow-up. This is shared with your primary care doctor so your care continues smoothly.
Can my family get updates about my care?
Yes, with your permission. We're glad to update your family on your diagnosis, treatment, and progress. If several family members are involved, we'll ask you to name one spokesperson, and for complex situations we can set up a family meeting with your care team.
What if I can't afford my medications or don't have insurance?
Let us know. Our case managers and social workers can help with medication costs, insurance questions, and access to care. When possible, we choose affordable medications and can provide some medications directly from our pharmacy before you leave.
Will I get a separate bill for my hospitalist?
Yes. You will receive two bills after your stay: one from Nashville General Hospital for hospital costs such as your room, tests, and supplies, and a separate bill for the physician services your hospitalist provided. This is standard and does not mean you were billed twice for the same care. For questions about your hospital bill, call 615-341-4517 or email billingquestions@nashvilleha.org. For questions about the physician services bill, call 888-952-6772. If you need help with either, our financial counselors can assist at 615-341-4165. Learn more on our Billing & Insurance page.
When will I see the doctor each day?
Our team rounds at the bedside each morning, usually between 8:00 and 10:00. We provide updates during rounds and again any time something changes. Residents are available day and night if you or your family have questions.
