Phillips served in the U.S. Army as a UH-60 Blackhawk Pilot-In-Command. After leaving the military, she obtained her degree in Liberal Arts from Austin Peay State University. In 1993, she enrolled in Nashville General Hospital’s Radiologic Technology Program where she graduated with both the Mallinckrodt Academic and Clinical Excellence awards. Upon graduation, she joined our team — serving first as a Radiologic Technologist, then later as the hospital’s Administrative Director of Radiology and Cardiology. In addition to her current role, Phillips assists the organization with process and best practice implementations for alignment to the Malcolm Baldrige Performance Excellence standards.