Frequently Asked Questions
What conditions does the NGH Neurology team treat?
Our neurologists care for a wide range of brain and nervous system conditions, including migraines, epilepsy, Parkinson's disease, Alzheimer's disease, multiple sclerosis, essential tremors, dementia, neuropathy, and stroke, among others. If you're experiencing unexplained neurological symptoms, we can help determine the cause.
What should I bring to my neurology appointment?
Please bring a photo ID, your insurance card, a list of current medications (including dosages), and any prior imaging reports such as MRI or CT scans. If your provider gave you a referral, bring that as well. It can also help to write down your symptoms — when they started, how often they occur, and anything that makes them better or worse. If memory or mobility is a concern, bringing a family member or caregiver is encouraged. Arriving 15 minutes early to complete paperwork is appreciated.
What types of diagnostic tests might be ordered?
Depending on your symptoms, your neurologist may order an MRI or CT scan to look at the brain or spine, an EEG to evaluate brain activity, an EMG or nerve conduction study to assess muscle and nerve function, or blood tests. Your provider will explain which tests are appropriate for your situation and what to expect.
What is an EEG, and why would I need one?
An EEG (electroencephalogram) is a painless, non-invasive test that records electrical activity in the brain. It is commonly used to evaluate seizures, epilepsy, and episodes of altered awareness. During the test, small sensors are placed on your scalp to detect brain wave patterns. Most EEGs take between 30 and 60 minutes.
What is an EMG, and what does it test?
An EMG (electromyography) measures how well the muscles and the nerves controlling them are working. It is often ordered when a patient has unexplained numbness, tingling, weakness, cramping, or pain — to help determine whether the issue is coming from a nerve, a muscle, or both. Your provider will walk you through what to expect based on your specific situation.
Do neurologists treat headaches and migraines?
Yes. Our neurology team evaluates headache patterns to determine whether they are migraines, tension headaches, cluster headaches, or related to another neurological condition — and creates a treatment plan tailored to you. If you've been living with frequent or severe headaches, a neurology evaluation can help identify the cause and find relief.
When should I seek emergency care for a neurological symptom?
Some neurological symptoms require immediate attention. Call 911 or go to the nearest emergency room right away if you or someone else experiences sudden weakness or numbness on one side of the body, sudden confusion or trouble speaking, a severe and sudden headache unlike any before, changes in vision, a prolonged seizure, or loss of consciousness. These can be signs of a stroke or other serious condition that requires emergency care.
Do I need a referral to see a neurologist?
That depends on your insurance plan. Some plans require a referral from your primary care provider, while others do not. Please check with your insurance company before your visit. If a referral or prior authorization is needed, our team can help guide you through that process.
How do I schedule or cancel an appointment?
Call our Neurology team directly at 615-341-4210 to schedule, reschedule, or cancel an appointment. You can also ask your primary care provider to submit a referral on your behalf. We ask for at least 24 hours' notice for cancellations when possible.
What insurance plans do you accept?
We accept most major insurance plans. If you have questions about coverage, visit our Billing & Insurance page or call 615-341-4968 before your visit.
How do I access my test results or send a message to my provider?
You can view test results, send messages to your care team, and manage your care through the HealtheLife Patient Portal. Ask our front desk team during your visit to get set up if you haven't already.