Community Pharmacy at NGH

Convenient, affordable pharmacy services with expert care, offering prescription refills, over-the-counter items, and free medications for eligible patients.

Our Mission: “To provide equitable pharmacy healthcare to all patients with kindness, empathy and compassion.”

At Community Pharmacy, our mission is to provide accessible, affordable, and compassionate pharmaceutical care to all individuals—especially Metro employees, the underserved and uninsured. Located within Nashville General Hospital, we are committed to health equity, offering discounted and no-cost medications through programs like NGH Hope Meds, while accepting most insurance plans and serving our community with integrity and care.

+1 615-341-4414

Prescriptions Refill

Camille Dao, PharmD Community Pharmacy Manager

Convenient, Compassionate Pharmacy Care — for Everyone

Whether you’re managing a chronic condition or just picking up a short-term prescription, Community Pharmacy at NGH is here to make the process easy and affordable. We’re focused on service, not status — no appointments, no judgment, just the medications and support you need.

We offer:

$4–$9 generic medications
Easy prescription refills (in-person and online)
Over-the-counter medications
Automatic refill enrollment
Bilingual staff (English/Spanish)
Parking validation and free bus passes
Free Services for Metro Employees
Insurance accepted — and affordable options for those without

Online Refill Portal

Prescription Refills

Nashville General Hospital makes refilling your prescriptions quick and easy.

Can’t remember to call in your prescriptions? We offer automatic refills. Just call and speak to one of our employees to sign up for automatic refills. We will have your prescriptions ready for 7 days.

Refill Online

Visit communitypharmacy.mobilescripts.com to manage your prescriptions.
E-Scripts ID: 0880814286

Visit Refill Portal

MobileScripts App

Download the MobileScripts app for iPhone or Android to request refills, set reminders, and track medications.

Download for iPhone Download for Android

NGH's Hope Meds Program

No Insurance? No Problem.

Through the NGH Hope Meds Program, we offer select medications completely free to qualifying uninsured patients. Our team will work with you to determine eligibility and find cost-effective solutions for your prescriptions. Nashville General Hospital will now be a satellite pharmacy for the Dispensary of Hope program. The Community Pharmacy's "NGH Hope Meds Program" offers over 170 meds (including several brands of insulin) stocked and available for free to qualifying patients.

Check out our $4-$9 Medication List

I have always had a great service from this pharmacy.
As a customer, this pharmacy have been very responsive to my request, my prescriptions ready when they promised, most of the staff super friendly and supportive like they are dying to be of service to their patients and this in today's world is so refreshing. Pharmacists esp. Camille has been phenomenal.
As a physician, My patients have been very complimentary of the services they get from this pharmacy and makes me very proud! Affordable medicines, or information about cheaper affordable alternatives, all while being respectful and kind.

I am very happy to have the support of this pharmacy especially in the care of my patients in this community. Great team!

Richmond Akatue, MD

Primary Care Physician

FAQs

What services do you offer?

Prescription refills, over-the-counter medications, automatic refills, online refills, text messages when your prescriptions are ready, $4–$9 generic medications, NGH Hope Meds List, and more!

Do I have to use an in-house provider to get my prescriptions at Community Pharmacy?

No, any provider, from any location, can write your prescriptions.

What is Dispensary of Hope?

Consistent with NGH's mission and commitment to providing the Nashville community with equitable access to healthcare, Dispensary of Hope strives to remove the challenges patients face in seeking medical care and securing the medications that keep them healthy. This partnership improves the health and wellness of our friends, family, and neighbors.

Who is eligible for the NGH Hope Meds Program?

Uninsured patients who are at or below 300% of the Federal Poverty Level.

Note: This list changes daily based on availability. Providers should refer to it regularly.

What steps do I need to take to get my meds from the NGH Hope Meds Program?

Visit your provider at Nashville General Hospital
Ask your provider to prescribe from the NGH Hope Meds Program List
Go to Community Pharmacy at NGH (located on the 1st floor, next to Internal Medicine Clinic)
Fill out an Attestation Form (eligibility will be determined on site)
Wait for your medications!

What if I don’t qualify for the NGH Hope Meds Program and still can’t afford my medications?

We offer a variety of low-cost medications. Call us at (615) 341-4415 for pricing!

What about parking?

We validate parking at the window! Please bring your parking ticket with you to the pharmacy.

Do you offer bus passes?

Yes, we offer bus passes for patients that need them. Limit of 1 pass per day.

Do you offer delivery?

No, we do not offer delivery at this time.

I downloaded the MobileScripts App — what now?

Search for “Community Pharmacy at Nashville General” and select:
1818 Albion Street
Nashville, TN 37208

Then:

Click “Register”
Create a New Account
Under “Existing RX Number,” use the highlighted portion of your RX # (e.g., RX: 0769577 00)

Jacob Wetsell, PharmD, BCPS reviews medication with a patient.

Meds-to-Beds Delivery Service

This convenient service allows you to receive your medications and education about your medications before leaving the hospital.

By filling your prescriptions before your hospital discharge, there will be no need to make an extra stop on your way home! Patients discharge medications will be delivered straight to your bedside (some restrictions apply, see below).

**Patients that are found to be non-insured will be eligible to receive their medications delivered to their bedside, after filling out the Dispensary of Hope Attestation Form and determining eligibility for the program.

**Insured patients can still have their medications delivered to the bedside, once payment is collected (cash or card).

Learn More About Our Programs

Locations

Community Pharmacy at NGH Main

Hours

Mon - Fri: 8:00 am-4:30 pm

Address

1818 Albion Street
1st Floor
Nashville, TN 37208
United States

GET DIRECTIONS

Contact

Phone Number

615-341-4414

Fax Number

615-341-4966

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