Poole began her healthcare career at Nashville General Hospital as a member of the hospital relocation team. Poole assisted with the planning, coordination and records management of the relocation of the hospital from Hermitage Avenue to the Meharry Medical College campus in 1998.
In 2008, she was given responsibility for the daily functions of the Marketing and Public Relations department and the following year, transitioned into her current role as Director of Marketing and Community Relations. Poole was instrumental in the implementation of the Metro Healthcare Incentive program, having worked closely with the Metropolitan Government of Nashville & Davidson County and leadership from Meharry Medical College.
During her tenure at Nashville General, Poole has been involved in numerous work and civic affiliated organizations: Mayor’s Poverty Council (Healthcare), Metropolitan Employees Consolidated Charities Campaign (Department Coordinator, Campaign Committee member), Tennessee Healthcare Executive Assistants (Board of Directors), Metropolitan Executive Secretaries Association (President), Our Kids, Inc. (Soup Sunday Committee), and Troop 577, Boy Scouts of Middle Tennessee – Highland Rim (Executive Committee, Treasurer).
She studied Health Care Services Administration at Auburn University, Auburn, Alabama and earned a Bachelor of Business Administration from Aquinas College, Nashville, Tennessee.